Privacy Policy

Raabta AI (“we”, “us”, or “our”) provides WhatsApp automation and custom RAG pipeline tools for businesses. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By using our website or services, you agree to the practices described here.

We may collect the following types of information:

• Contact details you submit — such as your name, email address, company, and message content when you request a demo or reach out to us.
• Account and usage data — including configuration details for your WhatsApp workflows, knowledge sources, and activity within the platform.
• Technical data — such as IP address, browser type, device information, and general usage analytics to keep the service secure and reliable.
• Communications — records of support requests, feedback, and correspondence with our team.

We use collected information to:

• Provide, operate, and improve the Raabta AI platform.
• Respond to demo requests, support inquiries, and sales conversations.
• Configure and run WhatsApp automation and RAG pipelines on your behalf.
• Send service-related updates, security notices, and product information where permitted.
• Monitor performance, prevent abuse, and maintain the security of our systems.

We store data using reputable cloud infrastructure providers and apply reasonable technical and organizational measures to protect it against unauthorized access, loss, or misuse.

No method of transmission or storage is completely secure. While we work to safeguard your information, we cannot guarantee absolute security.

We may use trusted third-party providers for hosting, analytics, messaging, authentication, and AI processing. These providers only receive the data necessary to perform their services and are expected to handle it in accordance with applicable privacy standards.

If you connect external knowledge sources or messaging channels, data shared through those integrations is also subject to the policies of the respective providers.

Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal data, as well as the right to object to certain uses or request portability.

To exercise these rights, contact us at hello@raabtaai.com. We will respond within a reasonable timeframe.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Continued use of our services after changes become effective constitutes acceptance of the updated policy.